Effective February 2nd, 2026
At Bloom Community®, we are committed to providing culturally safe, respectful, and inclusive psychological services for all children, young people, and their families. We recognise that culture, identity, values, beliefs, and lived experience shape the way individuals and families engage with support.
We recognise that cultural safety for Aboriginal and Torres Strait Islander clients is defined by the clients and communities themselves.
We acknowledge and respect the unique perspectives and experiences of the communities we work alongside, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, neurodivergent individuals, and people with disability.
Our commitment to cultural safety includes
- Honouring your family’s cultural identity, values, and practices in the way we provide services
- Supporting children and families to feel respected, understood, and safe
- Offering adjustments to meet cultural, linguistic, or access needs (for example, interpreters, accessible resources, or communication supports)
- We encourage you to tell us what helps us provide care safely and appropriately for your family
- Using neurodiversity-affirming, trauma-informed, and inclusive approaches across our services
- Continuing to learn, reflect, and improve our practice to support health equity and cultural safety
If you would like adjustments (including an interpreter), please let us know when you enquire or at any time during services.
Feedback and concerns
We welcome feedback to help ensure our services remain culturally safe and responsive.
If at any time you feel our services are not culturally safe or inclusive for your family, we encourage you to raise this with your practitioner or the Director. You can provide feedback without fear of negative consequences, and we are committed to responding respectfully and promptly.
You can contact us at hello@bloomcommunity.com.au or call 03 9448 8712.
For further options, please refer to our Client Rights & Complaints information.
Updates to this statement
We may update this Cultural Safety Statement from time to time. The most current version will be published on our website.
If you would like a copy of this statement in a different format (for example, larger font) or language, please contact hello@bloomcommunity.com.au.